Privacy & Cookie Policy

This Privacy Policy outlines how stonewall-leisure.myshopify.com (the “Site” or “We”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Stonewall Leisure understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website www.stonewallleisure.com, (the “Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy & Cookie Policy carefully and ensure that you understand it. Your acceptance of this Privacy & Cookie Policy is requested upon your first use of Our Site. If you do not accept and agree with this Privacy & Cookie Policy, you must stop using Our Site immediately.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is:

Registered Address: Stonewall Leisure Ltd, Unit 2a, Terry Dicken Industrial Estate, Ellerbeck Way, Stokesley, North Yorkshire, TS9 5JZ

Company Number: 11835955

Main trading address: As above.

VAT number: 398749611

Email address: onlinestore@stonewallleisure.com

Postal address: As above.

1.What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. This is any information about you that enables you to be identified. Personal data covers information such as your name and contact details, and less obvious information such as identification numbers, electronic location data, and other online identifiers.

2.What are Your Rights?

Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:

  • The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more.
  • The right to access the personal data We hold about you. You can contact us on the details below to find out more.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. You can contact us on the details below to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We hold. You can contact us on the details below to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data. You can contact us on the details below to find out more.
  • The right to object to us using your personal data for a particular purpose or purposes. You can contact us on the details below to find out more.
  • The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

3.Collecting Personal Information

When you visit the Site, We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information We collect and why.

Personal Information collected: 

  • Identity Information including name and title.
  • Contact information including address, email address and telephone number.
  • Payment information (including payment card numbers, expiry date and CVV numbers)
  • Profile information including login details and past order history.
  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full Uniform Resource Locators from which you have visited Our Site or that you visit after Our Site; page response times, download errors, what Sites or products you view, search terms, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

4.How We use this information

  • Registering you on Our Site and providing and managing your account in ways including troubleshooting, data analysis, research, statistical and survey purposes
  • Supplying Our products and services to you in order to fulfill Our contract by processing your order, payment information, arranging shipping and providing you with order confirmations and/or an invoice.
  • Personalising and tailoring your experience on Our Site to ensure that content is presented in the most effective manner for you and your device
  • Communicating with you and understanding the effectiveness of advertising We serve to you and others, and to deliver relevant advertising to you

5.Sharing Personal Information

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell Our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

6.Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by Our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

7.Third Party Providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for your purchase-related transactions.
For these providers, We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

8.Links

When you click on links on Our store, they may direct you away from Our Site. We are not responsible for the privacy practices of other Sites and encourage you to read their privacy statements.

9.Google Analytics

Our store uses Google Analytics to help us learn about who visits Our Site and what pages are being looked at. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

10.Retaining Your Information

When you place an order through the Site, We will retain your Personal Information for Our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

11.Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit Our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on Our Site and to provide Our services.

Cookies used for the functioning of the store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies We use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of Our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls.

Additionally, please note that blocking cookies may not completely prevent how We share information with third parties such as Our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Contact” section below.

12.Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, We do not alter Our data collection and usage practices when We detect such a signal from your browser.

13.Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal, or regulatory reasons.

14.Contact

For more information about Our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

In Writing: Stonewall Leisure Ltd, Unit 2a, Terry Dicken Industrial Estate, Ellerbeck Way, Stokesley, North Yorkshire, TS9 5JZ

Email: onlinestore@stonewallleisure.co.uk

Telephone: 01642 714650

JD - Full VW Campervan Conversion

I contacted Stonewall leisure after being let down by other ‘well known’ conversion companies in the area. Chris was great, visiting me at work to discuss my needs, and promptly submitting a quote to complete the full conversion I wanted.
Through out the process of choosing the interior layout, spec and finish he was always on hand to offer advice, suggestions and offer reassurance that it would all look great!

Fast forward to completion of the conversion, and what can I say. I was, and still am absolutely blown away with what has been created. The van is better than I could have ever imagined it would be and looks absolutely stunning!
Everything has been completed to such a high standard, and it feels like Chris has personally invested himself into the conversion, taking care to ensure everything works perfectly and adding little touches to improve the usability of the van.
Nothing was a problem, and updates were forthcoming throughout.

I would not hesitate to use Stonewall again in the future for any future conversions or work on the van.
I’d thoroughly recommend them for anything van related as my experience has been nothing short of outstanding.

Thanks Stonewall, and indeed Chris for making a lifelong dream a reality!

Jd vw campervan
20210410 123906

Paul - VW Campervan Conversion

I've just collected my van from stonewall leisure who carried out the conversion for me and absolutely blown away by the end result.

I set about trying to find a conversion company that would offer a bespoke service and try some of the ideas I'd seen on the forum (roof lining being one) unfortunately not many were keen to go outside of their tried and tested offerings but the owner of stonewall couldn't have been more helpful in working with me to achieve them even if it was not something they had done before. Nothing was too much trouble and their attention to detail is second to none.

They're a relatively new company but the owner is extremely knowledgeable and from my experience will bend over backwards to help you achieve your dream vehicle, sadly a customer service trait that is lacking in many companies now.

If you're in the area and in the market for a conversion give them a shout, I would recommend 100%

Pk vw t6 day van conversion   12
Pk vw t6 day van conversion   1

JR -VW T5 Campervan Rebuild

Just had a rebuild on my VW T5 could not be more pleased with the results ! Safer, more comfortable, cleaner and more organised than before ! A fabulous job 😊 Could not recommend more highly 😊

Julia d 1
Julia d 2

DM- Campervan Solar Panel Installation

Just had some work carried out by Stonewall leisure Chris was really helpful and the work that was carried out was done to very high Standard couldn’t recommend this company more than enough if you are looking for any work to be carried out on your campervan or van this is the company to go to 10 out of 10
Thank you
Chris

20200619 173707
20200619 173838

IP - Day Van Conversion

I went to Stonewall Leisure as I had been let down by another company. As soon as I spoke to Chris I knew the near miss with the other company was a blessing in disguise.

Having bought the Van in early May, I wasn't actually sure what I wanted from my conversion, however after several discussions with Chris and taking his advice I settled on a Day van conversion instead of a full camper conversion - Fast forward to last night, (03/09/2020) and having picked the Van up, Choosing Stonewall Leisure has proved to be the right decision, I was blown away how much the van had been transformed. I am extremely happy with the end result and cannot recommend Chris and the Stonewall Leisure team highly enough.

20200903 140007
Vw van conversion rib bed 8a49229b b91e 4efc a3df 37a1de6f09e7

More Reviews from our Facebook Page

KLK - We are very pleased with excellent work carried out on our van and finished effect with attention to all details

CH - Chris was recommended to me as I was stood at Vw a couple of weeks ago.He fitted a tow bar for me. His service is second to none and guys like this with his work ethic are hard to come by.I would certainly and already have recommend Chris in the future Thanks again

DM - Just had reimo multirail and RIB Altair cupboard doors fitted by Chris at Stonewall. Really great chap to deal with, knowledgeable and great attention to detail.

TS - Quality, reasonably priced work done efficiently by Chris , thanks. Even hoovered up afterwards!

Visit Stonewall Facebook
Carpet lining campervan