We hope the below will help to answer your questions. If you would like to speak to a member of our Customer Services team please call us on 01642 714650.

My Account

  Do I have to register an account with Stonewall Leisure to place an order?

  I’ve changed my details – can I update them?

  Is my data safe?

  Add a question


  How do I know if you have received my order?

  What if I haven’t received an email order confirmation?

  Can I add to an existing order?

  Can I track my order online?

  Can I place an order from overseas?

  Do you have a shop or can I visit your premises?

  Can you provide user manuals with my order?


  How can I pay for my purchases?

  What should I do if my credit / debit card was refused when placing an order?

Product Information

  Can you provide user manuals?

  Can you give me more information on your products?

  Do you offer fabric or colour samples?

Stock Availability

  The website is saying the product I want is out of stock – when will it be back in?

  I can’t find the item I’m looking for, can you help?


  Do I have to have my order delivered to my home address?

  Can I specify a delivery date when ordering?

Conversions FAQ’s

  How much does a conversion cost?

  Can I customise my van?